Schools for Customer Service Representatives Occupation
No career colleges offer the vocation programs for Customer Service Representatives career
General Job Description and Education/Training Levels for Customer Service Representatives
Customer Service Representatives occupations usually require a high school diploma. 26.65% of Customer Service Representatives have High School Diploma (or the equivalent) and 12.18% of Customer Service Representatives have Post-Secondary Certificate. You can check detailed job description, required skiils, activities, and more detailed description at Customer Service Representatives tasks, skills, and ability page.
The following graph shows the percentage of earned degrees held by Customer Service Representatives occupational group.
Vocational Programs for Customer Service Representatives Career
2 vocational programs are closely related to the Customer Service Representatives occupation - Receptionist and Customer Service Support, Call Center, Teleservice Operation. You can check the schools offering the programs with tuition, length of study, and earning information.
A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills
A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval