Office and Administrative Support Occupations Career

Learn all careers and positions in Office and Administrative Support Occupations and what kind of vocational programs are required for the career. Then, you can find career colleges that offer the programs with tuition, completion time, and future earning information.
Office and Administrative Support Occupations career

Positions in Office and Administrative Support Occupations

First-Line Supervisors of Office and Administrative Support Workers

First-Line Supervisors of Office and Administrative Support Workers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $65,510
Directly supervise and coordinate the activities of clerical and administrative support workers.

Switchboard Operators, Including Answering Service

Switchboard Operators, Including Answering Service has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $37,230
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Telephone Operators

Telephone Operators has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $41,590
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Miscellaneous Communications Equipment Operators

Miscellaneous Communications Equipment Operators has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $50,140
All communications equipment operators not listed separately.

Bill and Account Collectors

Bill and Account Collectors has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $42,820
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Billing and Posting Clerks

Billing and Posting Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $44,800
Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Bookkeeping, Accounting, and Auditing Clerks

Bookkeeping, Accounting, and Auditing Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $47,440
Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Gambling Cage Workers

Gambling Cage Workers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $33,370
In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.

Payroll and Timekeeping Clerks

Payroll and Timekeeping Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $52,300
Compile and record employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.

Procurement Clerks

Procurement Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $46,560
Compile information and records to draw up purchase orders for procurement of materials and services.

Tellers

Tellers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $36,800
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Miscellaneous Financial Clerks

Miscellaneous Financial Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $49,710
All financial clerks not listed separately.

Brokerage Clerks

Brokerage Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $59,200
Perform duties related to the purchase, sale, or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.

Correspondence Clerks

Correspondence Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $42,560
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Court, Municipal, and License Clerks

Court, Municipal, and License Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $46,280
Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.

Credit Authorizers, Checkers, and Clerks

Credit Authorizers, Checkers, and Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $46,180
Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Customer Service Representatives

Customer Service Representatives has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $41,190
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Eligibility Interviewers, Government Programs

Eligibility Interviewers, Government Programs has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $50,020
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

File Clerks

File Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $39,560
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

Hotel, Motel, and Resort Desk Clerks

Hotel, Motel, and Resort Desk Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $30,300
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Interviewers, Except Eligibility and Loan

Interviewers, Except Eligibility and Loan has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $41,140
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Library Assistants, Clerical

Library Assistants, Clerical has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $33,980
Compile records, and sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.

Loan Interviewers and Clerks

Loan Interviewers and Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $46,740
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

New Accounts Clerks

New Accounts Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $42,880
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Order Clerks

Order Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $40,540
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Human Resources Assistants, Except Payroll and Timekeeping

Human Resources Assistants, Except Payroll and Timekeeping has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $46,900
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

Receptionists and Information Clerks

Receptionists and Information Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $34,600
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Reservation and Transportation Ticket Agents and Travel Clerks

Reservation and Transportation Ticket Agents and Travel Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $45,440
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Miscellaneous Information and Record Clerks

Miscellaneous Information and Record Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $45,910
All information and record clerks not listed separately.

Cargo and Freight Agents

Cargo and Freight Agents has the following 2 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.

Cargo and Freight Agents Hourly Wage: $24, Annual Wage: $49,740

Freight Forwarders Hourly Wage: $24, Annual Wage: $49,740

Couriers and Messengers

Couriers and Messengers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $36,250
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

Dispatchers

Dispatchers has the following 2 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.

Public Safety Telecommunicators Hourly Wage: $24, Annual Wage: $49,370

Dispatchers, Except Police, Fire, and Ambulance Hourly Wage: $23, Annual Wage: $48,350

Meter Readers, Utilities

Meter Readers, Utilities has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $49,800
Read meter and record consumption of electricity, gas, water, or steam.

Postal Service Workers

Postal Service Workers has the following 3 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.

Postal Service Clerks Hourly Wage: $27, Annual Wage: $56,400

Postal Service Mail Carriers Hourly Wage: $27, Annual Wage: $56,240

Production, Planning, and Expediting Clerks

Production, Planning, and Expediting Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $55,080
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

Shipping, Receiving, and Inventory Clerks

Shipping, Receiving, and Inventory Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $40,450
Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.

Weighers, Measurers, Checkers, and Samplers, Recordkeeping

Weighers, Measurers, Checkers, and Samplers, Recordkeeping has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $41,470
Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature. Includes workers who collect and keep record of samples of products or materials.

Secretaries and Administrative Assistants

Secretaries and Administrative Assistants has the following 4 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.

Legal Secretaries and Administrative Assistants Hourly Wage: $26, Annual Wage: $54,180

Medical Secretaries and Administrative Assistants Hourly Wage: $20, Annual Wage: $41,260

Data Entry and Information Processing Workers

Data Entry and Information Processing Workers has the following 2 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.

Data Entry Keyers Hourly Wage: $18, Annual Wage: $37,970

Word Processors and Typists Hourly Wage: $22, Annual Wage: $44,990

Desktop Publishers

Desktop Publishers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $53,390
Format typescript and graphic elements using computer software to produce publication-ready material.

Insurance Claims and Policy Processing Clerks

Insurance Claims and Policy Processing Clerks has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $47,840
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Mail Clerks and Mail Machine Operators, Except Postal Service

Mail Clerks and Mail Machine Operators, Except Postal Service has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $36,210
Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Office Clerks, General

Office Clerks, General has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $41,140
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Office Machine Operators, Except Computer

Office Machine Operators, Except Computer has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $38,300
Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.

Proofreaders and Copy Markers

Proofreaders and Copy Markers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $48,770
Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional errors. Excludes workers whose primary duty is editing copy. Includes proofreaders of braille.

Statistical Assistants

Statistical Assistants has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $54,630
Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.

Miscellaneous Office and Administrative Support Workers

Miscellaneous Office and Administrative Support Workers has the following 1 comprehensive occupations. You can find the detailed information including related career programs, offered schools, and annual age at each occupation's page.
Average Annual Income: $43,150
All office and administrative support workers not listed separately.

Vocational Programs for Office and Administrative Support Occupations Career

38 vocational programs are closely related to the Office and Administrative Support Occupations occupation - Agricultural Business Technology, Veterinary Office Management, Administration, and 36 more programs. You can check the schools offering the programs with tuition, length of study, and earning information.
A program that prepares individuals to perform specialized support functions related to agricultural business offices and operations and to operate agricultural office equipment, software, and information systems. Includes instruction in basic agricultural business principles, office management, equipment operation, standard software, and database management
A program that focuses on the theory and practice of gathering, processing, and delivering news and that prepares individuals to be professional print journalists, news editors, and news managers. Includes instruction in news writing and editing; reporting; photojournalism; layout and graphic design; journalism law and policy; professional standards and ethics; research methods; and journalism history and criticism
A program that prepares individuals to apply technical knowledge and skills to the layout, design and typographic arrangement of printed and/or electronic graphic and textual products. Includes instruction in printing and lithographic equipment and operations, computer hardware and software, digital imaging, print preparation, page layout and design, desktop publishing, and applicable principles of graphic design and web page design
Average Program Tuition & Fees: $1,600
Average Program Length: 600 Contact Hours
Average Completion Time: 6 Months
A program that generally prepares individuals to apply technical knowledge and skills to plan, prepare, and execute a variety of commercial and industrial graphic communications jobs. Includes instruction in the operation and maintenance of mechanical, electronic, and digital graphic, printing, and finishing equipment; and related processes
A program that prepares individuals to apply technical knowledge and skills to design and execute page formats, layouts and text composition, and to make typographical selections using computer graphics and other computer-assisted design programs
A program that generally prepares individuals to perform basic data and text entry using standard and customized software products. Includes instruction in keyboarding skills, personal computer and work station operation, reading draft texts and raw data forms, audio and tape dictation, and various interactive software programs used for tasks such as word processing, spreadsheets, databases, and others
Average Program Length: 720 Contact Hours
Average Completion Time: 8 Months
A program that prepares individuals to perform text typing, table construction, and document formatting tasks on personal computers at a high rate of accuracy and proficiency. Includes instruction in keyboarding skills, word processor operation, textual draft interpretation, audio and tape dictation, and specific word processing program software
A program that prepares individuals to serve as legal office managers, special assistants, and legal secretaries. Includes instruction in office management, secretarial science, principles of U.S. or Canadian law, legal terminology and documentation, legal research, legal software applications, law office procedures, record-keeping, billing, applicable policies and regulations, and professional standards and ethics
Average Program Length: 63 Contact Hours
Average Completion Time: 14 Months
A general program that focuses on the English language, including its history, structure and related communications skills; and the literature and culture of English-speaking peoples
Average Program Length: 410 Contact Hours
Average Completion Time: 11.25 Months
A program that focuses on writing for applied and liberal arts purposes. Includes instruction in writing and document design in multiple genres, modes, and media; writing technologies; research, evaluation, and use of information; editing and publishing; theories and processes of composing; rhetorical theories, traditions, and analysis; communication across audiences, contexts, and cultures; and practical applications for professional, technical, organizational, academic, and public settings
Any instructional program in Rhetoric and Composition/Writing Studies which is not categorized in sub area
A program that focuses on the theories, principles, and practice of providing services to communities, organizing communities and neighborhoods for social action, serving as community liaisons to public agencies, and using community resources to furnish information, instruction, and assistance to all members of a community. May prepare individuals to apply such knowledge and skills in community service positions
A program that prepares individuals to apply technical knowledge and skills to assemble, install, operate, maintain, and repair one- and two- way communications equipment and systems, including television cable systems and mobile or stationary communication devices. Includes instruction in diagnostic techniques, the use of testing equipment and the principles of mechanics, electricity, and electronics as they relate to the repair of communications systems
Average Program Tuition & Fees: $24,185
Average Program Length: 1,175 Contact Hours
Average Completion Time: 14.67 Months
A program that prepares individuals to manage the specialized business functions of a medical or clinical office. Includes instruction in business office operations, business and financial record-keeping, personnel supervision, medical and health care policy administration, conference planning, scheduling and coordination, public relations, and applicable law and regulations
Average Program Tuition & Fees: $17,938
Average Program Length: 462 Contact Hours
Average Completion Time: 13.50 Months
A program that prepares individuals, under the supervision of office managers and other professionals, to perform routine administrative duties in a medical, clinical, or health care facility/system office environment. Includes instruction in general office skills, data processing, office equipment operation, principles of medical record-keeping and business regulations, medical/clinical office procedures, and communications skills
Average Program Tuition & Fees: $13,812
Average Program Length: 341 Contact Hours
Average Completion Time: 8.54 Months
A program that prepares individuals, under the supervision of physicians, nurses, or other health care professionals, to perform medical office or facilities management services and perform one or more clinical allied health specialties. Includes instruction in health care management; medical office administration; medical law and regulations; training in one or more diagnostic, treatment, therapy, or laboratory specialties at the assistant level or above; and applicable professional standards and ethics
Average Program Tuition & Fees: $12,295
Average Program Length: 239 Contact Hours
Average Completion Time: 11.80 Months
A program that prepares individuals, under the supervision of office managers, nurses, or physicians, to provide customer service, visitor reception, and patient intake and discharge services. Includes instruction in medical office and health care facility procedures, medical terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations
Average Program Length: 30 Contact Hours
Average Completion Time: 9 Months
A program that prepares individuals to perform and manage the medical and health insurance operations in a medical office, health care facility, health maintenance organization, or insurance provider. Includes instruction in health and medical insurance processes; health insurance law, policy, and regulations; insurance records and paperwork administration; insurance office administration; health/medical insurance software applications; personnel supervision; business mathematics; billing and collection procedures; medical terminology; and communications skills
Average Program Tuition & Fees: $16,627
Average Program Length: 383 Contact Hours
Average Completion Time: 9.42 Months
A program that prepares individuals to perform the duties of special assistants and personal secretaries for practicing physicians and nurses, health care facilities and services administrators, and other health care professionals. Includes instruction in business and medical communications, medical terminology, principles of health care operations, public relations and interpersonal communications, software applications, record-keeping and filing systems, scheduling and meeting planning, applicable policy and regulations, and professional standards and ethics
Average Program Tuition & Fees: $15,098
Average Program Length: 238 Contact Hours
Average Completion Time: 10.60 Months
A program that prepares individuals to supervise and manage the operations and personnel of business offices and management-level divisions. Includes instruction in employee supervision, management, and labor relations; budgeting; scheduling and coordination; office systems operation and maintenance; office records management, organization, and security; office facilities design and space management; preparation and evaluation of business management data; and public relations
Average Program Tuition & Fees: $32,159
Average Program Length: 133 Contact Hours
Average Completion Time: 30 Months
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills
A program that prepares individuals to plan, manage, supervise, and market electronic business operations, products, and services provided online via the Internet. Includes instruction in business administration, information technology, information resources management, web design, computer and Internet law and policy, computer privacy and security, e-trading, insurance, electronic marketing, investment capital planning, enterprise operations, personnel supervision, contracting, and product and service networking
A program that prepares individuals to provide technical administrative support to professional accountants and other financial management personnel. Includes instruction in posting transactions to accounts, record-keeping systems, accounting software operation, and general accounting principles and practices
Average Program Tuition & Fees: $10,253
Average Program Length: 602 Contact Hours
Average Completion Time: 8.56 Months
A program that generally prepares individuals to perform the duties of administrative assistants and/or secretaries and stenographers. Includes instruction in business communications, principles of business law, word processing and data entry, office machines operation and maintenance, office procedures, public relations, secretarial accounting, filing systems and records management, and report preparation
Average Program Tuition & Fees: $8,424
Average Program Length: 604 Contact Hours
Average Completion Time: 9 Months
A program that prepares individuals to perform the duties of special assistants and/or personal secretaries for business executives and top management. Includes instruction in business communications, principles of business law, public relations, scheduling and travel management, secretarial accounting, filing systems and records management, conference and meeting recording, report preparation, office equipment and procedures, office supervisory skills, and professional standards and legal requirements
Average Program Tuition & Fees: $4,008
Average Program Length: 1,296 Contact Hours
Average Completion Time: 12 Months
A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills
A program that prepares individuals to support business information operations by using computer equipment to enter, process, and retrieve data for a wide variety of administrative purposes. Includes instruction in using basic business software and hardware, business computer networking, principles of desktop publishing, preparing mass mailings, compiling and editing spreadsheets, list maintenance, preparing tables and graphs, receipt control, and preparing business performance reports
Average Program Tuition & Fees: $13,329
Average Program Length: 738 Contact Hours
Average Completion Time: 11.20 Months
A program that prepares individuals to provide basic administrative support under the supervision of office managers, administrative assistants, secretaries, and other office personnel. Includes instruction in typing, keyboarding, filing, general business correspondence, office equipment operation, and communications skills
Average Program Tuition & Fees: $17,541
Average Program Length: 241 Contact Hours
Average Completion Time: 8.62 Months
A program that prepares individuals to provide administrative, technical, and managerial support in the operation of warehouses, control of inventory, parts identification, and the performance of counter services for customers. Includes instruction in record-keeping, equipment operation, database entry, supply logistics, shop operations and math, and customer and supplier relations
A program that prepares individuals to perform duties associated with managing revenue-based customs, traffic, or transportation services, such as control of domestic and international traffic, toll roads and waterways, and to assist in the dispatch and control of fleet-based traffic for businesses and public services. Includes instruction in record-keeping; preparation of customs and transportation documentation; operation of communications equipment; basic transportation operations management; tariffs, rates and fares; revenue collection and change-making; and interpretation of customs or transportation regulations and related legislation, policies, and procedures
Average Program Tuition & Fees: $14,161
Average Program Length: 750 Contact Hours
Average Completion Time: 8 Months
A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval
A program that prepares individuals to function in an organization as a composer, editor and proofreader of business or business-related communications
A program that prepares individuals to perform a wide variety of customer services in banks, insurance agencies, savings and loan companies, and related enterprises. Includes instruction in communications and public relations skills, business equipment operation, and technical skills applicable to the methods and operations of specific financial or insurance services
Average Program Tuition & Fees: $7,730
Average Program Length: 24 Contact Hours
Average Completion Time: 8 Months
A program that generally prepares individuals to manage the development of human capital in organizations, and to provide related services to individuals and groups. Includes instruction in personnel and organization policy, human resource dynamics and flows, labor relations, sex roles, civil rights, human resources law and regulations, motivation and compensation systems, work systems, career management, employee testing and assessment, recruitment and selection, managing employee and job training programs, and the management of human resources programs and operations
Average Program Tuition & Fees: $17,457
Average Program Length: 483 Contact Hours
Average Completion Time: 10.50 Months
Any instructional program in Human Resources Management and Services which is not categorized in sub area

Schools for Office and Administrative Support Occupations Occupation

The following schools offer the vocational programs and courses for preparing Office and Administrative Support Occupations. The list includes some 4-year colleges that have certificate or associate programs for the career.
New Haven, CT

Public, 2-4 years, Offering 99 programs to 5,578 enrolled students and its average tuition & fees is $14,140
Waterbury, CT

Public, 2-4 years, Offering 80 programs to 4,554 enrolled students and its average tuition & fees is $14,140
Manchester, CT

Public, 2-4 years, Offering 77 programs to 4,164 enrolled students and its average tuition & fees is $14,100
Norwalk, CT

Public, 2-4 years, Offering 59 programs to 4,069 enrolled students and its average tuition & fees is $14,172
Bridgeport, CT

Public, 2-4 years, Offering 63 programs to 3,364 enrolled students and its average tuition & fees is $14,140
Farmington, CT

Public, 2-4 years, Offering 56 programs to 3,267 enrolled students and its average tuition & fees is $14,220
Norwich, CT

Public, 2-4 years, Offering 55 programs to 2,937 enrolled students and its average tuition & fees is $14,220
Brooklyn, NY

Private, 4 years, Offering 23 programs to 2,745 enrolled students and its average tuition & fees is $14,528
Middletown, CT

Public, 2-4 years, Offering 62 programs to 1,880 enrolled students and its average tuition & fees is $14,100
Milwaukee, WI

Private, 4 years, Offering 68 programs to 1,332 enrolled students and its average tuition & fees is $35,444
Enfield, CT

Public, 2-4 years, Offering 41 programs to 1,264 enrolled students and its average tuition & fees is $14,172
Danielson, CT

Public, 2-4 years, Offering 50 programs to 1,195 enrolled students and its average tuition & fees is $14,220
Covington, TN

Public, 2-4 years, Offering 23 programs to 396 enrolled students and its average tuition & fees is $5,344
Orlando, FL

Private, 4 years, Offering 7 programs to 392 enrolled students and its average tuition & fees is $25,100
Clarksville, TN

Private, 4 years, Offering 22 programs to 371 enrolled students and its average tuition & fees is $20,110
Washington, DC

Private, Less than 2 years, Offering 3 programs to 267 enrolled students and its average tuition & fees is $19,911
Raleigh, NC

Private, 4 years, Offering 16 programs to 203 enrolled students and its average tuition & fees is $16,600
Vista, CA

Public, Less than 2 years school located in Vista, CA
Escondido, CA

Public, Less than 2 years school located in Escondido, CA
Woburn, MA

Private, Less than 2 years, Offering 5 programs to 125 enrolled students and its average tuition & fees is $17,750