1. Home
  2. Careers
  3. Gambling Dealers
  4. Required Skills Responsibilities Activities

Gambling Dealers Occupation Detailed Description

Gambling Dealers career

General Job Description and Education/Training Levels for Gambling Dealers

The main tasks and work activities of Gambling Dealers are to conduct gaming transactions, conduct amusement or gaming activities, inspect equipment to ensure proper functioning, operate gaming equipment. In general, for the Gambling Dealers, speaking, active Listening, social Perceptiveness, service Orientation and other 3 skills are required.
Gambling Dealers Job Description
EducationThese occupations usually require a high school diploma.
Related ExperienceSome previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job TrainingEmployees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
ExampleThese occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
The following chart shows the education/training levels for Gambling Dealers jobs. 69.02% of Gambling Dealers have High School Diploma (or the equivalent) and 4.82% of Gambling Dealers have Post-Secondary Certificate.
Less than a High School Diploma
15.26%
High School Diploma (or the equivalent)
69.02%
Post-Secondary Certificate
4.82%
Some College Courses
6.14%
Associate's Degree (or other 2-year degree)
4.76%
Bachelor's Degree and Above
0.00%

Tasks and Work Activities of Gambling Dealers

  • Exchange paper currency for playing chips or coin money.
  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
  • Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.
  • Check to ensure that all players have placed bets before play begins.
  • Stand behind a gaming table and deal the appropriate number of cards to each player.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.
  • Start and control games and gaming equipment, and announce winning numbers or colors.
  • Open and close cash floats and game tables.
  • Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
  • Apply rule variations to card games such as poker, in which players bet on the value of their hands.
  • Receive, verify, and record patrons' cash wagers.
  • Answer questions about game rules and casino policies.
  • Refer patrons to gaming cashiers to collect winnings.
  • Work as part of a team of dealers in games, such as baccarat or craps.
  • Participate in games for gambling establishments to provide the minimum complement of players at a table.
  • Seat patrons at gaming tables.
  • Prepare collection reports for submission to supervisors.
  • Train new dealers.
  • Supervise staff and monitor gambling tables to ensure security of the game.
  • Performing for or Working Directly with the PublicPerforming for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Communicating with Supervisors, Peers, or SubordinatesProviding information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal RelationshipsDeveloping constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting InformationObserving, receiving, and otherwise obtaining information from all relevant sources.
  • Handling and Moving ObjectsUsing hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Identifying Objects, Actions, and EventsIdentifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Resolving Conflicts and Negotiating with OthersHandling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Evaluating Information to Determine Compliance with StandardsUsing relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Coaching and Developing OthersIdentifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Communicating with Persons Outside OrganizationCommunicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Conduct gaming transactions.
  • Conduct amusement or gaming activities.
  • Inspect equipment to ensure proper functioning.
  • Operate gaming equipment.
  • Compute gaming wins and losses.
  • Maintain financial or account records.
  • Respond to customer inquiries.
  • Usher patrons to seats or exits.
  • Prepare operational reports or records.
  • Train service staff.
  • Supervise service workers.
  • Monitor operational quality or safety.
  • Greet customers, patrons, or visitors.

Skills and Abilities for Gambling Dealers

  • SpeakingTalking to others to convey information effectively.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
  • Service OrientationActively looking for ways to help people.
  • MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Oral ExpressionThe ability to communicate information and ideas in speaking so others will understand.
  • Oral ComprehensionThe ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech ClarityThe ability to speak clearly so others can understand you.
  • Speech RecognitionThe ability to identify and understand the speech of another person.
  • Near VisionThe ability to see details at close range (within a few feet of the observer).
  • Problem SensitivityThe ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Information OrderingThe ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Deductive ReasoningThe ability to apply general rules to specific problems to produce answers that make sense.
  • Finger DexterityThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Manual DexterityThe ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Selective AttentionThe ability to concentrate on a task over a period of time without being distracted.
  • Card tablese.g. Baccarat tables
  • Card tablese.g. Blackjack tables
  • Card tablese.g. Craps tables
  • Desktop computerse.g. Desktop computers
  • Dicee.g. Dice
  • Cash or ticket boxese.g. Imprest banks
  • Notebook computerse.g. Laptop computers
  • Personal computerse.g. Personal computers
  • Table gambling management systemse.g. Player tracking system software
  • Playing cardse.g. Playing cards
  • Card tablese.g. Poker tables
  • Table gambling management systemse.g. Progressive Gaming Chip Inventory System
  • Roulette wheelse.g. Roulette wheels
  • Cash or ticket boxese.g. Table banks
  • Coin bankse.g. Table chip trays
  • Cash or ticket boxese.g. Table game drop boxes
  • Table gambling management systemse.g. Table game management system software
  • Table gambling management systemse.g. Tangam Gaming TableEye21
  • Table gambling management systemse.g. Tangam Gaming TableEyeBacc
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.