Medical and Health Services Managers Occupation Details

General Job Description and Education/Training Levels for Medical and Health Services Managers

The main tasks and work activities of Medical and Health Services Managers are to supervise employees, evaluate employee performance, develop procedures to evaluate organizational activities, develop organizational goals or objectives. In general, for the Medical and Health Services Managers, speaking, critical Thinking, coordination, time Management and other 17 skills are required.

Medical and Health Services Managers Job Description
Education	Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience	Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training	Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Example	These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, neurologists, and veterinarians.

The following chart shows the education/training levels for Medical and Health Services Managers jobs.

Less than a High School Diploma

0.00%

High School Diploma (or the equivalent)

0.00%

Post-Secondary Certificate

0.00%

Some College Courses

0.00%

Associate's Degree (or other 2-year degree)

19.23%

Bachelor's Degree and Above

80.77%

Tasks and Work Activities of Medical and Health Services Managers

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Establish objectives and evaluative or operational criteria for units managed.
Direct or conduct recruitment, hiring, and training of personnel.
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
Develop and implement organizational policies and procedures for the facility or medical unit.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
Develop instructional materials and conduct in-service and community-based educational programs.

Communicating with Supervisors, Peers, or SubordinatesProviding information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording InformationEntering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Interacting With ComputersUsing computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Evaluating Information to Determine Compliance with StandardsUsing relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Processing InformationCompiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Making Decisions and Solving ProblemsAnalyzing information and evaluating results to choose the best solution and solve problems.
Establishing and Maintaining Interpersonal RelationshipsDeveloping constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing WorkDeveloping specific goals and plans to prioritize, organize, and accomplish your work.
Getting InformationObserving, receiving, and otherwise obtaining information from all relevant sources.
Updating and Using Relevant KnowledgeKeeping up-to-date technically and applying new knowledge to your job.

Supervise employees.
Evaluate employee performance.
Develop procedures to evaluate organizational activities.
Develop organizational goals or objectives.
Recruit personnel.
Hire personnel.
Conduct employee training programs.
Develop computer or information systems.
Maintain operational records.
Develop operating strategies, plans, or procedures.
Develop organizational policies or programs.
Implement organizational process or policy changes.
Prepare operational budgets.
Direct financial operations.
Prepare staff schedules or work assignments.
Liaise between departments or other groups to improve function or communication.
Monitor resources.
Monitor performance of organizational members or partners.
Maintain knowledge of current developments in area of expertise.
Manage operations, research, or logistics projects.

Skills and Abilities for Medical and Health Services Managers

SpeakingTalking to others to convey information effectively.
Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
CoordinationAdjusting actions in relation to others' actions.
Time ManagementManaging one's own time and the time of others.
Judgment and Decision MakingConsidering the relative costs and benefits of potential actions to choose the most appropriate one.
WritingCommunicating effectively in writing as appropriate for the needs of the audience.
Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
Active LearningUnderstanding the implications of new information for both current and future problem-solving and decision-making.
Systems EvaluationIdentifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Complex Problem SolvingIdentifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Service OrientationActively looking for ways to help people.
Management of Personnel ResourcesMotivating, developing, and directing people as they work, identifying the best people for the job.
MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
InstructingTeaching others how to do something.
PersuasionPersuading others to change their minds or behavior.
Systems AnalysisDetermining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Operations AnalysisAnalyzing needs and product requirements to create a design.
NegotiationBringing others together and trying to reconcile differences.

Oral ExpressionThe ability to communicate information and ideas in speaking so others will understand.
Written ComprehensionThe ability to read and understand information and ideas presented in writing.
Oral ComprehensionThe ability to listen to and understand information and ideas presented through spoken words and sentences.
Written ExpressionThe ability to communicate information and ideas in writing so others will understand.
Problem SensitivityThe ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech ClarityThe ability to speak clearly so others can understand you.
Inductive ReasoningThe ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Deductive ReasoningThe ability to apply general rules to specific problems to produce answers that make sense.
Speech RecognitionThe ability to identify and understand the speech of another person.
Near VisionThe ability to see details at close range (within a few feet of the observer).
Information OrderingThe ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Category FlexibilityThe ability to generate or use different sets of rules for combining or grouping things in different ways.
Fluency of IdeasThe ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
OriginalityThe ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Desktop computerse.g. Desktop computers
Notebook computerse.g. Laptop computers
Personal computerse.g. Personal computers
Scannerse.g. Scanners

Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Law and GovernmentKnowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Education and TrainingKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Medicine and DentistryKnowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Public Safety and SecurityKnowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Medical and Health Services Managers Occupation Detailed Description

Tasks and Work Activities of Medical and Health Services Managers

Skills and Abilities for Medical and Health Services Managers