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Cashiers Occupation Detailed Description

Cashiers career

General Job Description and Education/Training Levels for Cashiers

The main tasks and work activities of Cashiers are to process sales or other transactions, issue money, credit, or vouchers, reconcile records of sales or other financial transactions, greet customers, patrons, or visitors. In general, for the Cashiers, service Orientation, speaking, active Listening, social Perceptiveness and other 2 skills are required.
Cashiers Job Description
EducationThese occupations usually require a high school diploma.
Related ExperienceSome previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job TrainingEmployees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
ExampleThese occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
The following chart shows the education/training levels for Cashiers jobs. 67.99% of Cashiers have High School Diploma (or the equivalent) and 0.69% of Cashiers have Post-Secondary Certificate.
Less than a High School Diploma
30.22%
High School Diploma (or the equivalent)
67.99%
Post-Secondary Certificate
0.69%
Some College Courses
0.68%
Associate's Degree (or other 2-year degree)
0.00%
Bachelor's Degree and Above
0.42%

Tasks and Work Activities of Cashiers

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Issue trading stamps and redeem food stamps and coupons.
  • Answer customers' questions, and provide information on procedures or policies.
  • Cash checks for customers.
  • Weigh items sold by weight to determine prices.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.
  • Sell tickets and other items to customers.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Sort, count, and wrap currency and coins.
  • Process merchandise returns and exchanges.
  • Pay company bills by cash, vouchers, or checks.
  • Request information or assistance using paging systems.
  • Compile and maintain non-monetary reports and records.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Performing for or Working Directly with the PublicPerforming for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Identifying Objects, Actions, and EventsIdentifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Getting InformationObserving, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or SubordinatesProviding information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal RelationshipsDeveloping constructive and cooperative working relationships with others, and maintaining them over time.
  • Updating and Using Relevant KnowledgeKeeping up-to-date technically and applying new knowledge to your job.
  • Communicating with Persons Outside OrganizationCommunicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Training and Teaching OthersIdentifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Processing InformationCompiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Judging the Qualities of Things, Services, or PeopleAssessing the value, importance, or quality of things or people.
  • Process sales or other transactions.
  • Issue money, credit, or vouchers.
  • Reconcile records of sales or other financial transactions.
  • Greet customers, patrons, or visitors.
  • Calculate costs of goods or services.
  • Answer customer questions about goods or services.
  • Explain technical product or service information to customers.
  • Maintain records of sales or other business transactions.
  • Sell products or services.
  • Monitor sales activities.
  • Clean work areas.
  • Supervise sales or support personnel.
  • Train sales personnel.
  • Provide customers with general information or assistance.
  • Answer telephones to direct calls or provide information.
  • Stock products or parts.

Skills and Abilities for Cashiers

  • Service OrientationActively looking for ways to help people.
  • SpeakingTalking to others to convey information effectively.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
  • MathematicsUsing mathematics to solve problems.
  • Oral ExpressionThe ability to communicate information and ideas in speaking so others will understand.
  • Oral ComprehensionThe ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Near VisionThe ability to see details at close range (within a few feet of the observer).
  • Speech RecognitionThe ability to identify and understand the speech of another person.
  • Written ComprehensionThe ability to read and understand information and ideas presented in writing.
  • Speech ClarityThe ability to speak clearly so others can understand you.
  • Selective AttentionThe ability to concentrate on a task over a period of time without being distracted.
  • Number FacilityThe ability to add, subtract, multiply, or divide quickly and correctly.
  • Information OrderingThe ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Problem SensitivityThe ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Desktop calculatore.g. 10-key calculators
  • Belt conveyorse.g. Belt conveyors
  • Packaging compactorse.g. Cardboard balers
  • Cash registerse.g. Cash registers
  • Magnetic stripe readers and encoderse.g. Credit card readers
  • Desktop computerse.g. Desktop computers
  • Cash registerse.g. Electronic cash registers
  • Electronic funds transfer point of sale equipmente.g. Electronic funds transfer EFT terminals
  • Commercial use scalese.g. Food scales
  • Fluid regulatorse.g. Gas pump controllers
  • Bar code reader equipmente.g. Handheld bar code scanners
  • Laser printerse.g. Laser printers
  • Ticket dispensing machinese.g. Lottery ticket machines
  • Ticket dispensing machinese.g. Money order machines
  • Personal computerse.g. Personal computers
  • Bar code reader equipmente.g. Stationary bar code scanners
  • Security camerase.g. Surveillance cameras
  • Ticket dispensing machinese.g. Ticket dispensing machines
  • Packaging compactorse.g. Trash compactors
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.