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Locker Room, Coatroom, and Dressing Room Attendants Occupation Detailed Description

Locker Room, Coatroom, and Dressing Room Attendants career

General Job Description and Education/Training Levels for Locker Room, Coatroom, and Dressing Room Attendants

The main tasks and work activities of Locker Room, Coatroom, and Dressing Room Attendants are to assign resources or facilities to patrons or employees, respond to customer inquiries, explain regulations, policies, or procedures, monitor availability of equipment or supplies. In general, for the Locker Room, Coatroom, and Dressing Room Attendants, speaking, service Orientation, active Listening, social Perceptiveness and other 1 skills are required.
Locker Room, Coatroom, and Dressing Room Attendants Job Description
EducationThese occupations usually require a high school diploma.
Related ExperienceSome previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job TrainingEmployees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
ExampleThese occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
The following chart shows the education/training levels for Locker Room, Coatroom, and Dressing Room Attendants jobs. 64.84% of Locker Room, Coatroom, and Dressing Room Attendants have High School Diploma (or the equivalent) and 5.47% of Locker Room, Coatroom, and Dressing Room Attendants have Post-Secondary Certificate.
Less than a High School Diploma
22.02%
High School Diploma (or the equivalent)
64.84%
Post-Secondary Certificate
5.47%
Some College Courses
7.68%
Associate's Degree (or other 2-year degree)
0.00%
Bachelor's Degree and Above
-0.01%

Tasks and Work Activities of Locker Room, Coatroom, and Dressing Room Attendants

  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Refer guest problems or complaints to supervisors.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Procure beverages, food, and other items as requested.
  • Activate emergency action plans and administer first aid, as necessary.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Collect soiled linen or clothing for laundering.
  • Operate controls that regulate temperatures or room environments.
  • Attend to needs of athletic teams in clubhouses.
  • Provide assistance to patrons by performing duties such as opening doors or carrying bags.
  • Stencil identifying information on equipment.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Maintain a lost-and-found collection.
  • Establishing and Maintaining Interpersonal RelationshipsDeveloping constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting InformationObserving, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the PublicPerforming for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Judging the Qualities of Things, Services, or PeopleAssessing the value, importance, or quality of things or people.
  • Performing General Physical ActivitiesPerforming physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Identifying Objects, Actions, and EventsIdentifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Communicating with Supervisors, Peers, or SubordinatesProviding information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Resolving Conflicts and Negotiating with OthersHandling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Handling and Moving ObjectsUsing hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Monitor Processes, Materials, or SurroundingsMonitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Assign resources or facilities to patrons or employees.
  • Respond to customer inquiries.
  • Explain regulations, policies, or procedures.
  • Monitor availability of equipment or supplies.
  • Resolve customer complaints or problems.
  • Clean fabrics or apparel.
  • Communicate with management or other staff to resolve problems.
  • Prepare operational reports or records.
  • Monitor patron activities to identify problems or potential problems.
  • Administer first aid.
  • Handle luggage or other possessions for patrons.
  • Distribute resources to patrons or employees.
  • Perform housekeeping duties.
  • Maintain facilities.
  • Maintain supply or equipment inventories.
  • Arrange services or reservations for patrons.
  • Clean facilities or work areas.

Skills and Abilities for Locker Room, Coatroom, and Dressing Room Attendants

  • SpeakingTalking to others to convey information effectively.
  • Service OrientationActively looking for ways to help people.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
  • Speech RecognitionThe ability to identify and understand the speech of another person.
  • Speech ClarityThe ability to speak clearly so others can understand you.
  • Oral ComprehensionThe ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral ExpressionThe ability to communicate information and ideas in speaking so others will understand.
  • Desktop computerse.g. Desktop computers
  • Dust mopse.g. Dust mops
  • Floor scrubberse.g. Floor scrubbing machines
  • Clothes dryerse.g. Industrial clothes dryers
  • Vacuum cleanerse.g. Industrial vacuum cleaners
  • Laundry type washing machinese.g. Light commercial washing machines
  • Personal computerse.g. Personal computers
  • Automatic pool cleanere.g. Pool vacuums
  • Broomse.g. Push brooms
  • Laundry type washing machinese.g. Washer extractors
  • Wet mopse.g. Wet mops
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.